Returns & Exchanges
Marissa Collections offers a seamless return process for items in original condition with tags attached within 14 days of delivery. Please note that evening wear, fine jewelry, and sale items may be subject to specific policy exclusions.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Pack Your Items
Carefully place the unworn merchandise in its original packaging, ensuring all designer tags and security seals remain intact.
Attach the Label
Print your prepaid shipping label from the portal and securely affix it to the outside of your return package.
Drop Off and Track
Deliver your package to the nearest authorized carrier location and keep your tracking receipt for updates on your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing